FAQ
Our Ingredients
At Spritz Wellness, every ingredient is thoughtfully chosen for its natural benefits, sensory experience, and ability to support everyday wellbeing. From calming botanicals to mineral-rich salts and nourishing oils, each element plays a role in creating moments of rest, ritual, and restoration.
Essential Oil Botanicals
Pure, aromatic oils selected to calm the mind, uplift the senses, and restore balance.
Lavender – A deeply calming botanical known to ease stress, support relaxation, and promote restful sleep.
Chamomile – A gentle, soothing flower that helps quiet the mind and encourage natural sleep and relaxation.
Ravensara – A clarifying essential oil valued for its refreshing aroma and ability to support clear breathing and wellbeing.
Tea Tree – A purifying, antibacterial oil that supports skin health and natural cleansing rituals.
Lemongrass – A bright, uplifting oil that energises the senses while helping to reduce fatigue and tension.
Peppermint – A cooling, invigorating oil that relieves tension, refreshes the mind, and enhances focus.
Rosemary – A stimulating botanical known to boost clarity, concentration, and mental energy.
Grapefruit – A vibrant citrus oil that uplifts mood, refreshes the senses, and promotes positivity.
Mandarin – A soft, comforting citrus that gently calms the mind and supports emotional balance.
Bergamot – A beautifully balancing oil that relieves stress and promotes a sense of calm wellbeing.
Tea Botanicals
Functional, natural ingredients blended to support wellbeing from within.
Butterfly Pea Flower – A vibrant botanical rich in antioxidants, traditionally used to support cognitive function and overall wellbeing.
Turmeric – A powerful anti-inflammatory root known to support immunity, digestion, and whole-body wellness.
Ginger – A warming, invigorating root that aids digestion, boosts circulation, and supports natural vitality.
Dried Peppermint – A refreshing, cooling herb that soothes digestion and helps invigorate the senses.
Dried Lemongrass – A light, citrusy herb known to uplift mood, support digestion, and promote gentle detoxification.
Chai Botanicals
Warming spices blended to comfort, restore, and gently energise.
Cinnamon – A warming spice known to support circulation and add comforting depth.
Cardamom – An aromatic spice that aids digestion while bringing a naturally uplifting flavour.
Ginger – A warming, invigorating root that supports digestion and natural vitality.
Clove – A rich, intense spice with antioxidant properties that supports overall wellbeing.
Black Tea – A robust, energising base rich in antioxidants, supporting focus and clarity.
Black Pepper – A gently stimulating spice that supports digestion and nutrient absorption.
Dried Botanicals
Naturally fragrant flowers and herbs used to enhance both wellbeing and sensory experience.
Dried Lavender – Naturally aromatic and calming, releasing a soft floral scent to support relaxation and sleep.
Dried Chamomile – Delicately soothing, offering gentle comfort and a sense of calm.
Hibiscus Flower – Rich in natural acids and antioxidants, helping to gently exfoliate and enhance skin radiance.
Calendula – A soothing botanical known to calm irritation and support sensitive skin.
Mineral Salts
Therapeutic salts that relax the body, ease tension, and support recovery.
Epsom Salts – Rich in magnesium, helping to relax muscles, ease tension, and support overall wellbeing.
Dendritic Salt – A highly absorbent mineral salt that helps evenly disperse fragrance and essential oils.
Sea Salt – Naturally mineral-rich, helping to cleanse, exfoliate, and revitalise the skin.
Clays & Detoxifying Ingredients
Purifying elements that cleanse, draw out impurities, and rebalance the skin.
Pink Clay – A mild, purifying clay that cleanses while maintaining skin hydration.
Green Clay – A mineral-rich clay that detoxifies, absorbs excess oil, and revitalises the skin.
Activated Charcoal – A natural detoxifier that draws out impurities and deeply cleanses the skin.
Natural Oils & Skin Nourishment
Plant-based oils rich in nutrients to hydrate, protect, and restore the skin.
Grapeseed Oil – A lightweight, nourishing oil that softens skin without clogging pores.
Sunflower Oil – A gentle, hydrating oil rich in vitamins that helps protect and restore the skin barrier.
Argan Oil – A deeply nourishing oil packed with antioxidants to hydrate and improve skin elasticity.
Olive Oil – A rich, conditioning oil that deeply hydrates and softens the skin.
Coconut Oil – A moisturising oil that locks in hydration and leaves skin feeling smooth and supple.
Sustainable Palm Oil – Responsibly sourced to provide a creamy texture while helping to moisturise and protect the skin.
Vitamin E – A powerful antioxidant that helps protect, repair, and support healthy skin.
Exfoliants & Texture
Natural ingredients that gently polish and refine the skin.
Coffee Powder – Naturally exfoliating, helping to smooth skin and stimulate circulation.
Poppy Seeds – A gentle exfoliant that helps remove dead skin cells and refine skin texture.
Natural Fillings
Comfort-focused materials used in wellness products to support rest and relaxation.
Buckwheat Hull – Naturally breathable and adaptive, providing ergonomic support and airflow for enhanced comfort.
Linseed – A natural heat retainer that delivers long-lasting warmth to ease tension and support relaxation.
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.
Warranty & Repair
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
An extended warranty can be added to your products for an additional cost.
Please get in touch for more information about extended warranties.
The extended warranty could come at a different cost depending on the type of product and extended period.
Please get in touch for more information.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.
In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.